ACHE    ACHE 2011 Annual Conference & Meeting
    Orlando, Florida ~ October 13-15, 2011

Program and Keynote Speakers

More information on sessions and keynote speakers coming soon! Schedule is subject to change. Events are open to all attendees unless otherwise noted in [brackets]. All times eastern standard time.

The Conference Program is now available!


Concurrents       Roundtables        Workshops

9:00 a.m. – 4:00 p.m. ACHE Board of Directors' Meeting
[ACHE Board of Directors]
9:00 a.m. – 5:00 p.m. Alpha Sigma Lambda Board Meeting
[ASL Board of Directors]
noon – 4:00 p.m. Leadership Institute
[ACHE Regional Officers]
1:00 – 5:00 p.m. Meeting Registration Begins
4:00 – 6:00 p.m. Exhibitor Setup
4:00 – 6:00 p.m. 2011 Planning Committee Meeting
[ACHE 2011 Conference & Meeting Planning Committee]
Evening Evening activities on your own
8:00 – 10:00 a.m. Exhibitor Setup
7:00 a.m. – 5:00 p.m. Meeting Registration Open
7:00 – 8:00 a.m. Alpha Sigma Lambda Business Meeting
[ASL counselors]
7:00 – 8:00 a.m. Continental Breakfast
7:30 – 8:00 a.m. First Timers breakfast
[First Time conference attendees and Regional Officers]
8:00 – 8:15 a.m. Opening Ceremony
8:15 – 10:30 a.m. Welcome & General Session I / Keynote I
10:00 a.m. – 5:00 p.m. Exhibits Open
10:30 – 11:00 a.m. Beverage Break
11:00 a.m. – 11:45 a.m. Concurrent Session I
12:00 – 1:30 p.m. Meet 'n Greet Lunch
1:45 – 2:30 p.m. Concurrent Session II
2:30 – 3:00 p.m.
Beverage Break & Reception for the Journal of Continuing Higher Education
3:00 – 3:45 p.m. Concurrent Session III
4:00 – 5:00 p.m. Regional Business Meetings
Our regional chairs welcome you to attend your region's meeting!
5:00 – 6:00 p.m. Regional Planning Meeting
ACHE Regional Planning Committees
6:00 – 9:00 p.m. Opening Reception ~ Pool Party @ Hilton, Poolside
8:00 a.m. – 5:00 p.m. Meeting Registration Open
8:00 a.m. – 5:00 p.m. Exhibits Open
7:30 – 8:30 a.m. Continental Breakfast
7:30 – 8:15 a.m. ACHE Committee & Network Meetings
Our committee chairs welcome you to visit our meetings!
8:30 – 9:45 a.m. General Session II/ Keynote II
9:45 – 10:00 a.m. Beverage Break
10:00 a.m. – noon Workshop Groups
12:15 – 2:00 p.m. ACHE Annual Luncheon (Past Presidents lunch held in conjunction)
2:15 – 3:00 p.m. ACHE Annual Business Meeting
All are invited!
3:15 – 4:00 p.m. Concurrent Session IV
4:00 – 5:00 p.m. 2012 Planning Committee Meeting
[2012 Annual Conference & Meeting Planning Committee]
8:00 a.m. – noon Exhibits open
noon – 2:00pm Exhibits dismantle
7:45– 9:00 a.m. Continental Breakfast
8:00 – 9:00 a.m. Roundtable Discussions
Bring your breakfast and join the discussion!
9:15 – 10:15 a.m. General Session III/ Keynote III
10:30 a.m. – noon 2nd Annual Leadership Symposium: Moving Forward with the National Agenda
12:15 – 3:00 p.m. ACHE Board of Directors' Meeting
[ACHE Board of Directors]

Take note: Mayor of Orlando's Welcome Letter

Keynote Speakers

DENNIS SNOW
Creating & Sustaining Leadership Excellence: Lessons from the Mouse

Based on leadership principles he learned, lived, and taught during his 20 years with Walt Disney World, Dennis Snow will share specific leadership behaviors and strategies to create and sustain organizational excellence.  Leaders in adult higher education must be must be facilitators, visionaries, and idea champions. This presentation will energize and inspire us to create magical moments for our students, our organizations, and our institutions with a focus on service excellence, accountability, and achieving results.

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today...

Dennis launched a division of the Disney Institute responsible for consulting with some of the world’s largest companies including ExxonMobil, AT&T, General Motors and Coca Cola. This division quickly became the fastest growing venture of the Disney Institute and experienced repeat business of nearly 100%. He also spent several years with the Disney University, teaching corporate philosophy and business practices to cast members and the leadership team. While there, he coordinated the Disney Traditions program which is universally recognized as a benchmark in corporate training. In his last year with Walt Disney World®, Dennis’ leadership performance was ranked in the top 3% of the company’s leadership team.

Today, Dennis is a full-time speaker, trainer and consultant who helps organizations achieve goals related to customer service, employee development and leadership. He is the author of the book, Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life.


KRISTEN BETTS
Bold Thinking about Innovation & Collaboration
Powerpoint slides and references from the presentation
ACHE Article from Kristen Betts

At no time in history has there been a greater need for higher education. According to Help Wanted: Projecting Jobs and Education Requirements Through 2018, by the Georgetown University Center on Education and the Workforce, employers will need 22 million new workers with postsecondary degrees by 2018 but will fall short by three million workers without change. The facts are simple: “America needs more workers with college degrees, certificates, and industry certifications” (Anthony P. Carnevale, 2010).

Today, the economic crisis continues to provide extensive challenges for higher education. However, with challenges come opportunities. Through innovation and collaboration, continuing education leaders can develop and expand their programs and services to serve as catalysts to stimulate and sustain the emergent workforce.

Bio: Dr. Kristen Betts was appointed on July 1, 2011 as Armstrong Atlantic State University’s first Director of Online Learning. In this position, Dr. Betts is leading innovative initiatives with Academic Affairs, Information Technology Services, and the University System of Georgia to develop new online and blended programs including certificates and undergraduate and graduate degrees...

She is also leading the collaborative development of a new Center for Online Learning.

Dr. Betts’ expertise is in higher education, leadership, and online and blended education. She has over 15 years of experience in program/curriculum/course development, strategic planning, and evaluation. Dr. Betts publishes and presents nationally and internationally on online and blended education, student/faculty recruitment and retention, branding, advising, Online Human Touch, Online First-Year Experience, adult learning, dashboards, neuropedagogy, accessibility, cooperative education/work integrated learning, and faculty development. She is a Quality Matters certified peer and master reviewer. Dr. Betts has also been a keynote speaker at conferences and government-supported events in Sweden, South Korea, and across the United States. Prior to coming to Armstrong, Dr. Betts served as the Senior Director for eLearning at Drexel University where she actively led innovative online and blended program initiatives, including the blended EdD Program in Educational Leadership and Management for the Philadelphia campus. Prior to Drexel University, Dr. Betts was the principal of an educational research company that worked with corporations, government agencies, and educational institutions to maximize administrative operations through data driven decision-making, strategic planning, and eLearning.

Selected bibliography...

Betts, K., Hartman, K., & Oxholm, C. (2010). Re-examining & repositioning higher education: 20 economic and demographic factors driving online and blended program enrollments. Journal of Asynchronous Learning Networks 9(1). The Sloan Consortium. ISSN: 1541-2806. http://rmcp.dcollege.net/playlists/18337/213945.pdf

Betts, K., & Lynch, W. (2010). Online education: Meeting educational and workforce needs through flexible and quality degree programs. iJournal 24(72).  California Community Colleges.http://www.ijournalccc.com/articles/node/72

Betts, K., & Lanza-Gladney, M. (2010). Academic advising: Ten strategies to increase student engagement and retention by personalizing the online education experience through online human touch, Academic Advising Today, 31(1). National Academic Advising Association (NACADA).http://www.nacada.ksu.edu/AAT/documents/33-1.pdf

Betts, K. S., Urias, D., Betts, K., & Chavez, J. (2009). Higher education and shifting U.S. demographics: Need for visible career paths, professional development, succession planning & commitment to diversity. Academic Leadership On-Line Journal 7(2). ISSN: 1533-7812.http://www.academicleadership.org/emprical_research/623.shtml


JIM WEXLER
How to Engage the Next Generation Student

By 2014, 11 million students will never see the inside of a classroom: 9% of all K-12 student will be attending virtual or "cyber" charter schools, and 13% of all post-secondary students will take ALL of their classes online. Experts agree that today’s students learn differently. They’ve grown up in a consumer-centric society, having it "their way" and expecting information on demand and just in time -- through Google, Facebook, Twitter, and YouTube.  Powerful interactivity and social media have created an entirely new “education consumer” with very different tastes and behaviors in media consumption and learning.

What's an institution to do?  With today’s static web-based materials and limited-connectivity professor relationships, most online courseware offerings have a long way to go. The challenge for educators is to deliver an online educational experience that matches – and improves upon – campus-based programs. Successful online programs will respond to the media needs of the next generation student to deliver relevant, engaging, learning experiences.  Mastering "gamification" (the integration of Game Mechanics and game-thinking); social networks to establish a “living” online community for shared experiences, faculty interactions, and collaboration; and game-based learning  that fosters collaboration, problem-solving and procedural thinking are going to be essential.  Just as top companies today are leveraging game-based learning in talent management and skill development programs to engage their workers and improve productivity, educational institutions can take a page from their playbook and “gamify” to differentiate themselves and improve online curricula engagement, knowledge retention and student satisfaction.

Bio: As an Executive Vice President at BrandGames, Jim Wexler consults educational institutions and corporate clients on Gamification – how to drive engagement, change behavior, and build customer relationships using game mechanics.  Like Flight Simulators for complex processes and concepts, game-based "learning by doing" enhances organizational performance and individual development...

His Virtual Team Challenge (VTC) program, the first-ever use of multiplayer virtual worlds in the classroom, is now in its fourth year with over 15,000 students participating annually (in all 50 states). Inside the Virtual World, students-as-avatars collaborate in teams to learn about business, ethics, math and decision-making with a focus on teamwork, professionalism, and responsibility.

In 2011, VTC was awarded a 21st Century Achievement Award from more than 1,000 nominations from 23 countries, and enshrinement in the permanent Smithsonian International Archives.  The Award recognizes organizations and individuals who have "used information technology to promote and advance public welfare, benefit society and change the world for the better."

Jim pioneered the “advergaming” marketing strategy that leverages videogames as a media platform, creating game-based campaigns for General Mills, Coca-Cola, GAP and Taco Bell.  Before that, Jim led corporate television at Reuters. Jim has a BA in Semiotics from Brown University, and has been featured in BusinessWeek, Forbes and CBS News regarding game-based learning experiences for next generation audiences.